Questions we get about missed-call text-back

If yours isn't here, email [email protected] — a real person replies the same day.

Do I keep my existing number?

Yes. Customers keep calling the number they already know. We connect BeepBack on your setup call — landline, VoIP, or cell, we sort it out with you.

What if I answer the call?

Then nothing sends. BeepBack only steps in when you can't pick up.

Do I need an app or new hardware?

No. Nothing to install, nothing to carry. BeepBack works behind the number you already have.

What do my customers see?

A text back in your business's name, seconds after the missed call — the word BeepBack never appears. The automated assistant asks what they need, when, where, and their name, then tells them your team will confirm. See the exact messages →

Is this a robocaller or a call center?

Neither. BeepBack never cold-calls or cold-texts anyone. It only texts back someone who just called you and couldn't get through — in your business's name. No call center ever talks to your customers.

What does it cost?

$79 a month, flat — our founding rate. No contract, no setup fee, cancel anytime. See exactly what's included →

Will this get my number marked as spam?

No — the opposite. The number that texts your customers is registered with the phone carriers under your business's name, not ours — that's what keeps the texts from getting flagged. Customers can always text STOP to opt out, and the messages are published on our SMS Disclosures page.