Questions we get about missed-call text-back
If yours isn't here, email [email protected] — a real person replies the same day.
Do I keep my existing number?
Yes. Customers keep calling the number they already know. We connect BeepBack on your setup call — landline, VoIP, or cell, we sort it out with you.
What if I answer the call?
Then nothing sends. BeepBack only steps in when you can't pick up.
Do I need an app or new hardware?
No. Nothing to install, nothing to carry. BeepBack works behind the number you already have.
What do my customers see?
A text back in your business's name, seconds after the missed call — the word BeepBack never appears. The automated assistant asks what they need, when, where, and their name, then tells them your team will confirm. See the exact messages →
Is this a robocaller or a call center?
Neither. BeepBack never cold-calls or cold-texts anyone. It only texts back someone who just called you and couldn't get through — in your business's name. No call center ever talks to your customers.
What does it cost?
$79 a month, flat — our founding rate. No contract, no setup fee, cancel anytime. See exactly what's included →
Will this get my number marked as spam?
No — the opposite. The number that texts your customers is registered with the phone carriers under your business's name, not ours — that's what keeps the texts from getting flagged. Customers can always text STOP to opt out, and the messages are published on our SMS Disclosures page.