BeepBack
Missed-call text-back for auto shops
You're under a hood or halfway through an alignment, the front counter is empty for a minute, and the bays are too loud to hear the ring anyway. That caller has a grinding brake noise and a list of other shops one search away. BeepBack texts them back in seconds — in your business's name — and gets the job, the timing, and the name before they dial the shop up the road.
What the caller sees
Not an app. Not a stranger. A text from your shop, seconds after they hung up:
Demo conversation — the exact texts BeepBack sends; only the business name changes
Hi! This is Summit Auto Repair - sorry we missed your call. What do you need help with? Reply STOP to opt out.
Car's making a grinding noise when I brake. Can you take a look this week?
Got it! How soon do you need help? Reply 1 = emergency/today, 2 = this week, 3 = just a quote.
2
By the time you're out from under the hood, you have the job, the timing, and an open text thread you can answer between cars — not a voicemail that says "call me back."
Ten missed calls a week is $39,520 a year
Two missed calls a working day — ten a week with the bays full and the counter empty — and only two of every ten of those callers booking: at a $380 average ticket, that's $39,520 a year driving to the shop up the road. And that counts each caller once: a first-time caller who hears back becomes your regular — oil changes, brakes, tires, year after year. Against that, BeepBack is $79 a month — one saved brake job covers nearly five months of it. Those are assumptions, not gospel: the calculator is prefilled with them — change anything →
The bays are money you've already won
Every car on a lift is revenue you've already closed. The ringing phone is next week's schedule — and it's the part that slips while everyone's elbow-deep in this week's work. BeepBack doesn't just reply — it asks. The no-start answering "1 = emergency/today" and the driver pricing out tires land in your inbox sorted, so the service writer calls the urgent one first.
How it connects
- You keep your number. Customers call the line they've always called.
- One call-forwarding setting on your line — landline, VoIP, or cell — and we walk you through it.
- Texts go out in your business's name from a number registered to your business with the carriers. The word BeepBack never appears to your callers.
- If you answer the call, nothing sends. It only steps in when you can't pick up.
$79 a month, flat. No contract.
$79 a month, flat. No contract, no setup fee, no per-text charges, cancel anytime. Setup takes about two weeks — the carriers have to approve your business for texting, and you're not charged until your number is live. The two weeks run the same whether you start today or next month — the only difference is how many more calls ring out in between. See exactly what's included →
More: questions we get · why your software's one text isn't enough · the calculator