BeepBack
Missed-call text-back for HVAC companies
You're in a 130-degree attic during the first heat wave of the year and the phone rings out. That caller has no AC, a house that won't cool down, and three other HVAC companies open in a browser tab. BeepBack texts them back in seconds — in your business's name — and gets the job, the timing, and the address before they call the next name.
What the caller sees
Not an app. Not a stranger. A text from your business, seconds after they hung up:
Demo conversation — the exact texts BeepBack sends; only the business name changes
Hi! This is Ridgeline Heating & Air - sorry we missed your call. What do you need help with? Reply STOP to opt out.
AC died last night. House is 88 degrees — can someone come today?
Got it! How soon do you need help? Reply 1 = emergency/today, 2 = this week, 3 = just a quote.
1
What’s the address or area for the job?
77 Birchwood Dr.
Last thing - what name should I put down?
Renee
By the time you're down off the roof, you have the job, the urgency, the address, and the name — not a voicemail that says "call me back."
Ten missed calls a week is $46,800 a year
Two missed calls a working day — ten a week, and a heat-wave week runs worse — and only two of every ten of those callers booking: at a $450 average ticket, that's $46,800 a year going to whoever picked up. Against that, BeepBack is $79 a month — one saved compressor call covers nearly six months of it. Those are assumptions, not gospel: the calculator is prefilled with them — change anything →
The calls spike exactly when you can't answer
Heat waves and cold snaps break systems in bulk. The week everyone's AC dies at once is the same week you're in attics and on rooftops from seven to seven. Your busiest week is also the week you miss the most calls — and each one of those callers is comparing companies while their house heats up. BeepBack answers every one, in your name, while you finish the job in front of you.
Emergencies jump the line. Price-shoppers wait their turn.
BeepBack doesn't just reply — it asks. The no-AC household answering "1 = emergency/today" and the homeowner pricing out a new system land in your inbox sorted, so when you climb down from the job you call the 88-degree house first.
How it connects
- You keep your number. Customers call the line they've always called.
- One call-forwarding setting on your line — landline, VoIP, or cell — and we walk you through it.
- Texts go out in your business's name from a number registered to your business with the carriers. The word BeepBack never appears to your callers.
- If you answer the call, nothing sends. It only steps in when you can't pick up.
$79 a month, flat. No contract.
$79 a month, flat. No contract, no setup fee, no per-text charges, cancel anytime. Setup takes about two weeks — the carriers have to approve your business for texting, and you're not charged until your number is live. The two weeks run the same whether you start today or next month — the only difference is how many more calls ring out in between. See exactly what's included →
More: questions we get · why your software's one text isn't enough · the calculator