For ALP members, from an ALP Allied Partner
The guest who called at 4 PM on a Friday still books with you.
You are checking someone in, turning a room, or out of the building. The phone rings, nobody can pick up, and that guest calls the next inn on the list. BeepBack texts them back within seconds, in your inn’s name, asks what they need, and hands you a ready-to-book lead. Nobody ever talks to a robot, and your phone rings exactly as it always has.
ALP member rate $79 $59 a month · First month free, starting the day your texting goes live · No contract · Cancel anytime · Keep your existing number
What your guest gets.
Seconds after the ring goes unanswered, a text arrives from a local number registered under your inn’s name. Short, plain questions, one at a time, in words you can edit. Here is a shortened look at a thread; the inn and the guest are made up.
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Hi, this is Two Lanterns Inn - sorry we missed your call! I'll grab a few quick details so we can help fast. What do you need help with? Reply STOP to opt out.
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Looking for a room Friday and Saturday next weekend, two adults. Anything with a water view?
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Got it! How soon do you need this? Reply 1 = urgent, 2 = this week, 3 = just looking.
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2
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And what name should I put down?
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Dana
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Thanks Dana! You're all set - Maria will reach out to confirm.
Every question is a template you can edit, and the first one always carries your inn’s name and the opt-out line the carriers require. A guest who texts in Spanish can get Spanish back if you turn that on. Voicemails are captured and transcribed too, so a guest who talks instead of texting still lands on your list.
What you see: a front desk that tells you who is waiting.
The front desk view opens with a verdict, and the best one is the quiet one.
When a guest does need you, they are named, with their reason in their own words, one tap from a text back or a booking.
Pick a day and time on the lead and BeepBack texts the guest a confirmation in your inn’s name. The full walk-through of the owner’s side, from the alert to the booking, is on the owner page.
The member rate, stated plainly.
ALP members pay $79 $59 a month, for as long as you are a member. Your first month is free, starting the day your texting goes live. No contract, cancel anytime.
Start from this page and the member rate is on your account from the first screen. Before your texting goes live we confirm your membership in the ALP directory, and that is the whole process. The carrier verification that makes texting in your inn’s name possible takes roughly two weeks, and that wait is on us, not on your card.
Try the guest’s side first.
Call (856) 514‑8489, hang up, and watch your phone. The text that comes back within seconds is the product. Then see what the inn would have received on the owner page.
Three questions innkeepers ask.
Does this replace my front desk or my phone?
No. Your phone rings exactly as it does today, and whoever picks up, picks up. BeepBack only acts on the calls nobody could take.
Do guests have to download anything?
No. It is a normal text message to the phone they just called from. Nothing to install on their side or yours; you work from your own phone or any browser.
What about guests who leave a voicemail instead?
The voicemail is captured, transcribed, and placed on the same list, and the guest gets a short text so they know you have it.
Questions before you start? Write to josias@getbeepback.com.